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BRINGING THE JOY | WORLD OPEN INNOVATION CONFERENCE

Dr Claire Brophy
Design Robotics Research Fellow

Dr Brophy presented a research paper on how design methods were employed to map the ARM Hub ecosystem at the World Open Innovation Congress (WOIC) in Rome in December 2019. Open Innovation is a way of thinking about and managing innovation where firms purposely manage their approach to innovation by bringing in innovations from outside their business and also allowing innovations from inside their business to be developed further by others. 
Tell us about what WOIC is about. What were you doing out there?
Claire: This was the 6th annual World Open Innovation Conference. It’s an annual event that brings together representatives from industry and academia to focus on the emerging field of open innovation. The attendees were predominantly from Business and Management backgrounds. My presentation was about the ARM Hub – (the Advanced Robotics for Manufacturing Hub) and a design workshop we conducted to visualise what the ARM Hub could be, and who it would represent. The workshop used participatory design approaches, so really tangible, creative ways to explore the abstract concept of open innovation. At the conference, it was perhaps the only one that took this kind of approach to the concept of open innovation. 

The paper about the Design Robotics Workshop on Open Innovation was presented at WOIC. It featured design approaches such as the Tangible Mapping Method.

 
Given that you presented design approaches, how do you think it was received in this business-academic setting?
Claire: I was nervous about presenting to an entirely new field,  but it was actually really well received. One of the conference chairs thanked me later for “bringing the joy” to our session. It  felt great to bring design in approaches and invigorate the conversation around open innovation. After the session, a lot of the attendees agreed that taking this tangible approach levelled the playing field and was a creative, engaging way to approach unfamiliar concepts. Educators in particular, shared their own experiences about how they are trying to incorporate engaging methods like this into their teaching.
 
Do you have any favourite sessions?
Claire: Yes, so many good ones. The one by Francesco Starace, CEO of Enel, the Italian utilities provider He spoke at length about the way he introduced open innovation approaches in this massive, traditional Italian company and the challenges that he had around that. They tried out different creative approaches such as encouraging staff to share their failures in order to change the culture around “don’t come to me with problems only come to me with solutions”.  And he also talked about the way they are finding transformative and innovative ways to adapt and retrofit advanced technologies to old machines. He talked about “listening to the machines” which struck a chord with me within regards to my work in Design Robotics. He explained how traditionally technicians would be able to “hear” that the machines are having problems; that there is a language in the sounds of the machines. His story was really interesting around that kind of successful approach to innovation.
Another one was from notable Professor Anita McGahan of University of Toronto. The broader theme around the conference was around how to address the United Nations Sustainable Development Goals. She gave this impassioned call-to-action at the end of her keynote. That we cannot possibly carry on the way that we are carrying on and we need widespread dramatic changes of perspective. Her talk resonated with me for quite some time after the conference. 
Professor Henry Chesbrough (he coined “open innovation”) had an interesting wrap-up. He spoke wanting to open up the conversation between industry and academia to better facilitate this flow of knowledge from academia into industry. He shared that the main feedback that had received over the conference was that this relationship between academia and industry is underdeveloped. It is important to bridge this gap. I feel that design – and the work the Design Robotics team is doing in our partnership between academia (QUT/RMIT) and industry (UAP) is a great example of this.
 
Do you plan to head to WOIC in 2020? What do you think you would do?
Claire: Yes, it would be great to go back. It was a really nice opportunity to present our work to a global audience and introduce the creative open innovation approach we are taking. I think for next time, it would be good to run our work as a workshop at the conference. I’ll be bringing joy back!
 
Conference Name: World Open Innovation Conference 2019
Date: 12-13 December 2019
Location: Luiss University, Rome, Italy
Program: Link
 
Related work
Advanced Robotics Manufacturing: Arm Hub Announced

Categories
_ Industry News Knowledge Sharing

INDUSTRY 4.0 | THE FUTURE OF WORK


As we gear-up for digital disruption, the future of how we will live and work in Australia is uncertain. Artificial Intelligence and developments around robotic and autonomous systems of Industry 4.0 offer opportunities to rethink human/robot interaction. Design Robotics brought together academia, industry and government to this IFE Future of Working And Living Breakfast to have a connected and dynamic discussion about the development of skills, training and the question of how to shape future technologies. Hosted by QUT’s Institute for Future Environments and the Design Lab, the session began with the Hon. Cameron Dick, Minister for State Development, Infrastructure and Planning, began by reiterating the Palaszczuk Government’s vision of the advanced manufacturing sector to be an international leader by 2026 as evident by the ARM Hub partnership.

Future of Working and Living

The session began with Dr Sean Gallagher discussing how key exponential digital technology, digital hyperconnectivity and digital ecosystems is changing the face of work. He went on to discuss how digital technologies are going to take on routine and predictable tasks but the current mindset is unable to envision that future work will focus on creativity and innovation. This was illustrated through various examples such as UAP’s work with robots, remote mowing systems and a telecom company that has a specialised ‘disruption ready’ workgroup. He ended his talk with 10 ways to Reimagine Work, which included having agile flat-structured working groups, a risk-taking and resilient mindset and most importantly, that ‘ideas’ are going to be the most valuable feature of future work.

Labour in the digital economy: A looming crisis of (in)decent work? 


Prof Paula McDonald discussed the precariousness of decent work with the rise of gig work in the digital age. While the talk covered the dichotomy of technology i.e. where the price of being connected is the loss of privacy, she documented ways that workers were resisting being monitored and surveilled.  She concluded her talk by recognizing that as future work gets diverse and individualised, it is important to ensure standards of decent work and job security. 

Design Robotics: UAP’s Collaboration between IMCRC, QUT, RMIT


This talk showcased UAP’s collaboration with the IMRC, QUT, RMIT on the Design Robotics for Mass Customisation Manufacturing project (2017-2022), to use innovative robotic vision systems and software user-interfaces to reduce the integration time between design and custom manufacturing. Matthew Tobin championed the use of cross-reality technologies such as Virtual Reality (VR) and Augmented Reality (AR) in manufacturing to reduce waste, empower creative design and support shorter delivery times. 

Q&A
  • Why and how are companies in Australia using design and technologies to drive the Future of Working and Living?
  • How can Australian universities and industry work together to develop design and technologies for the Future of Working and Living?
  • How can Australian universities and industry work together to foster skill development to address how we will live and work in the future?
  • How does policy impact and inform the Future of Working and Living?
IFE FUTURE OF WORKING AND LIVING BREAKFAST

Website | Eventbrite
Date: Wed 2nd October 2019 
Time: 7am-9am
Venue: QUT Design Lab, Gardens Point.